Privacy Policy

TAPCO Europe Limited is pleased about your visit to our website and your interest in our company.

The following privacy notice provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please see below.

A. Information about the controller

The controller responsible for the TAPCO Roofing Products website (www.tapcoroofingproducts.com) is:

I. Name and contact details of the responsible body

TAPCO Europe Limited
Unit 32 Tokenspire Business Park
Hull Road
Woodmansey, Beverley, East Yorkshire
HU17 OTB
UK
Email: Data Request Contact Form
Tel: +44 (0)1482 880478

If you have any questions about this Privacy Notice or wish to exercise any of your rights as described, you can contact us at:

By email: Data Request Contact Form
By phone: +44 (0)1482 880478

B. Information about the processing of personal data

I. Informational use of the website

In the case of the purely informational use of the website, the browser used on your end device will, for technical reasons, send certain information to the server of our website (for example, your IP address). We process this information to provide the content you have accessed on the website. To ensure the security of the IT infrastructure used for the provision of the website, this information is also stored temporarily in a web server log file.

To provide the search functions of our website, data that you enter into our search functions is temporarily processed on our web server.

Below you will find more detailed information:

1. Details of the personal data being processed

Data categoriesPersonal dataSource of the dataObligation of provisionStorage time
Log data that occurs when calling the website via Hypertext Transfer Protocol Secure (HTTPS) for technical reasons.Log data that occurs when calling the website via the Hypertext Transfer Protocol (Secure) (HTTP (S)) for technical reasons.

Date and time of request, IP address, type and version of your Internet browser, operating system used, page accessed, page visited previously (if reached via link to TAPCO Roofing Products website), amount of data transferred, name of requested file, access status (file transfer, file not found, etc.)
User of the websiteThere is no obligation to provide the data, but in the case of non-provision of the data, we cannot provide the website content that has been accessed.Data is stored in server log files in a form that allows for the identification of data sub-jects for a maximum of 24 hours unless a security-related event occurs (e.g., a DDoS at-tack).

In the case of a security-related event, server log files are stored until the security-relevant event has been eliminated and completely cleared up.
Search function dataData that you enter in the search functions of our website.

This includes all the information that you enter as search terms in the search form in the website.
User of the websiteThere is no obligation to provide the data, but in the case of non-provision of the data, we cannot provide the website content that has been accessed.Data is stored in server log files in a form that allows for the identification of data sub-jects for a maximum of 24 hours unless a se-curity-related event occurs (e.g., a DDoS at-tack).

In the case of a security-related event, server log files are stored until the security-relevant event has been eliminated and completely cleared up.

2. Details of the processing of personal data

Purpose of the processingData categoriesAutomated decision-makingLegal basisRecipient
In order to provide the website content, HTTP data is temporarily processed on our web server.HTTP dataThere is no automated decision-making.Balance of interests.

Our legitimate interest is the provision and availa-bility of the content accessed by the user.
Hosting Provider
Providing the search capabilities of our website:

For this purpose, data that you enter into our search functions is temporarily processed on our in-house web server.
HTTP data, search function dataThere is no automated decision-making.Safeguard of a legitimate interest and balance of interests.

Our legitimate interest is the provision of the search functions of the website called by the user.
Hosting Provider
In order to ensure the security of the IT infrastructure used to provide the website, in particular to detect, remove, and document malicious documentation, HTTP data is temporarily processed on our web server.HTTP data, search function dataThere is no automated decision-making.Balance of interests.

Our legitimate interest is to ensure the security of the IT infrastructure used to provide the website, in particular to detect, remove, and document fraud.
Hosting Provider

3. Details on the recipients of personal data

RecipientRecipient’s roleRecipient’s locationAdequacy decision or appropriate or suitable safeguards for transfers to third countries or international organisations
Hosting Provider.

(currently: 123 Reg, 5th Floor, The Shipping Building, Old Vinyl Factory, 252-254 Blyth Road, Hayes, Middlesex, England, UB3 1HA)
ProcessorEnglandStandard Contractual Clauses
II. Use of online contact forms

On the website, we offer you the opportunity to contact us via contact forms. We process the information provided by you in the contact forms to process your re-quest. If necessary, we also store the information as evidence for the possible assertion, exercise or defence of legal claims or for the fulfilment of statutory, especially commercial and tax, storage requirements.

When using the contact forms on the website, the browser used on your end device will, for technical reasons, send certain information to the server of our website, for example your IP address. We process this information to provide the contact forms on the Web and to ensure the security of the IT infrastructure used to deliver the form.
Below you will find more detailed information:

1. Details of the personal data being processed

Data categoriesPersonal dataSource of the dataObligation of provisionStorage time
Contact form HTTP dataLog data that occurs when calling the web-site via the Hypertext Transfer Protocol (Secure) (HTTP (S)) for technical reasons.

Date and time of request, IP address, type and version of your Internet browser, operating system used, page accessed, page visited previously (if reached via link to TAPCO Europe Limited website), amount of data transferred, name of requested File, access status (file transfer, file not found, etc.)
User of the contact formThere is no obligation to provide the data, but in the case of non-provision of the data, we cannot respond to your request.Data is stored in server log files in a form that allows for the identification of data sub-jects for a maximum of 24 hours unless a se-curity-related event occurs (e.g., a DDoS at-tack).

In the case of a security-related event, server log files are stored until the security-relevant event has been eliminated and completely cleared up.
Contact form dataData that you provide us with in contact forms of the website.

This includes the information that you provide us in the respective contact form in the website.

This includes above all the following mandatory information: name, e-mail address, your location (town or city), subject, and your message in the free text field.
User of the contact formThere is no obligation to provide the data, but in the case of non-provision of the data, we cannot respond to your request.Data is stored until your request has been settled.

In addition, we will store this information for the purposes of asserting, exercising or defending legal claims, as well as for a transitional period of five years from the end of the year in which you provided us with the data and in the event of any litigation until it is terminated.

In addition, we store this data in addition, as far as statutory, especially commercial and tax law, retention requirements exist.

2. Details of the processing of personal data

Purpose of the processingData categoriesAutomated decision-makingLegal basisRecipient
Providing our contact forms on the website:

For this purpose, data is processed temporarily on our web server.
Contact form HTTP dataThere is no automated decision-making process.Balance of interests.

Our legitimate interest is the provision and availability of the content accessed by the user.
Hosting Provider
To ensure the security of the IT infrastructure used to provide the form, in particular to detect, correct and document evidence of interference (e.g., DDoS attacks):

For this purpose, data is temporarily stored in log files on our web server and evaluated.
Contact form HTTP data

Contact form data
There is no automated decision-making process.Safeguard of a legitimate interest and balance of interests.

Our legitimate interest is to ensure the security of the IT infrastructure used to provide the form, in particular to detect, remove and document evidence of incidents (such as DDoS attacks).
Hosting Provider
Processing your requestContact form dataThere is no automated decision-making process.Insofar as your request concerns a contract of which you are a party or concerns the execution of pre-contractual measures:

Fulfilment of a contract to which the data subject is a party or the performance of pre-contractual actions at the request of the data subject.

Otherwise:

Safeguard of a legitimate interest and balance of interests.

In this case, our legitimate interest is the processing of your request.
TAPCO Europe Limited
Storage and processing for the purposes of evidencing the possible assertion, exercise or defence of legal claims.Contact form dataThere is no automated decision-making process.Safeguard of a legitimate interest and balance of interests.

Our legitimate interest is the assertion, exercise, or defence of legal claims.
TAPCO Europe Limited
Storage of data to fulfil statutory, especially commercial and tax, storage requirements.

Depending on the type of documents, there may be commercial and tax-related retention requirements.
Contact form data There is no automated decision-making process.Fulfilment of a legal obligation.TAPCO Europe Limited
Contacting you by email to promote TAPCO Europe Limited’s products and services.Contact form data There is no automated decision-making process.When you tick the checkbox in the contact form that states “Please keep in touch via email,” you give consent to allow us or our third-party provider of email marketing services to process your contact form data and email you for marketing purposes.Sendinblue SAS

3. Details of the recipients of personal data and the transfer of personal data to third countries and / or to international organisations

RecipientRole of the recipientHeadquartersAdequacy decision or appropriate or appropriate guarantees for transfers to third countries and / or to international organisations
Sendinblue SASProcessor7 rue de Madrid
75008 Paris, France
III. Use of third-party plug-ins (for example, social media plug-ins or online map service plug-ins)

The website includes so-called third-party plug-ins that allow you to use third-party functionalities offered on the website. The plug-ins are integrated on the website via a so-called “2-click solution”. With this solution, the respective plug-in is not activated directly when the website is called, but only when you activate the activation button for the respective plug-in.

If you activate a third-party plug-in, you use a functionality offered by the provider of the respective plug-in that is only optically embedded in our website. When activating the respective plug-in, the plug-in provider may receive personal data from you. In addition, when the plug-in is activated, the plug-in provider may use cookies or similar technologies. We have no knowledge of the specific purposes, content, and storage duration, or the need for consent for the cookies or similar technologies used by the plug-in provider. Specific information on this can be found in the additional information provided by the respective third-party provider (see below).

Below you will find more detailed information:

1. Processing of personal data by providers of third-party plug-ins

The 2-click solution ensures that your Internet browser initially does not connect to servers of the provider of the respective plug-in when the website is accessed. When the website is called up, the provider of the respective plug-in cannot collect any personal data from you via the respective plug-in. The respective plug-in is activated only when you activate the button provided for activating the respective plug-in. As a result of the activation, a connection is made to servers of the provider of the respective plug-in. This allows the provider of the respective activated plug-in to collect personal data from you. Activation of the respective plug-in is technically comparable to clicking on a link to an external website, with the difference that the content called up does not appear in a new window / tab of your Internet browser but optically embedded in our website. The data exchange initiated by you through the activation and use of the plug-in takes place exclusively between your Internet browser and the servers of the provider of the respective plug-in. If you activate a third-party plug-in, you are therefore using a functionality offered by the provider of the respective plug-in, which is optically embedded in the presentation of our website.

When activating the respective plug-in, the provider of the respective plug-in (comparable to calling an external website via a link) can receive in particular your IP address as well as the address (URL) of the website from which you are activating. In addition, the provider of the respective activated plug-in can receive information from any cookies of the respective provider stored in your internet browser. The provider of the respective plug-in can thus at least receive the information that our website was called up under the IP address assigned to you at the time of the call by activating the respective plug-in. If you are registered as a user with the respective third-party provider, the provider of the respective plug-in can generally also assign the received data to your user account. We point out that we have no knowledge of the data collected specifically by the provider of the respective plug-in. In addition, we have no knowledge of the specific purpose of processing the data collected by the provider of the respective plug-in or other details of the data processing of the respective provider. In particular, we do not know whether the respective provider processes the data collected solely for the purpose of providing the functionality of the respective plug-in (e.g., for the sharing of specific content or the submission of comments) or, for any other purpose (e.g., formation of user profiles or for the personalisation of advertising).

2. Information about the social media plug-ins used

3. Information about the other third-party plug-ins used

GOOGLE ANALYTICS

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The website operator has a legitimate interest in analysing user behaviour in order to optimise both its web offering and its advertising.

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website opera-tor. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Google Analytics opt-out.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Joint Controllership

In order to comply with the strict requirements of the German data protection authorities when using Google Analytics, we have concluded a joint responsibility agreement with Google. In this context, we would like to point out that Google carries out analyses on its own responsibility, over which we have no influence.

Google reCAPTCHA

We use Google reCAPTCHA (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

The purpose of reCAPTCHA is to verify whether data entry on our websites (e.g., in a contact form) is made by a human or by an automated program (a ‘bot”). For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not made aware that an analysis is taking place.

The website operator has a legitimate interest in protecting its website from abusive automated spying and from SPAM.

For more information on Google reCAPTCHA and Google’s privacy policy, please see the following links: https://www.google.com/policies/privacy and https://www.google.com/recaptcha/intro/android.html

Facebook Pixel

This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland / Meta Platforms Inc., Cambridge, Massachusetts, United States of America. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

In this way, the behaviour of page visitors can be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The use of Facebook Pixel is based on your consent, provided that a corresponding consent was requested via the cookie banner for the storage of cookies. This con-sent can be revoked at any time.

You can find further information on protecting your privacy in Facebook’s privacy policy: https://facebook.com/about/privacy

You can also deactivate the “Custom Audiences” remarketing function in the settings section for advertisements under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.

If you do not have a Facebook account, you can disable usage-based advertising from Facebook on the European Interactive Digital Advertising Alliance website: https://www.youronlinechoices.com/uk/your-ad-choices

Google Tag Manager

This website uses Google Tag Manager. Through this service, website tags can be managed via an interface. The Google Tool Manager only implements tags. This means that no cookies are used and no personal data is stored. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.

C. Information about the use of cookies

I. General information about cookies

Cookies are small text files containing information that can be placed on the user’s device when visiting a website via the browser. When the website is called up again with the same device, the cookie and the information stored therein can be retrieved.

First- and Third-Party-cookies – Depending on where a cookie comes from, so-called first-party and third-party cookies can be distinguished:

First-party cookiesCookies set and called by the operator of the website as controller or by a processor assigned to it.
Third-party cookiesCookies set and accessed by other controllers, other than the operator of the website, who are not acting as processors on behalf of the operator of the website.

Transient and persistent cookies – Depending on the validity period, so-called transient and persistent cookies can also be distinguished:

Transient cookies

(session-cookies)
Cookies that are automatically deleted when you close your browser.
Persistent cookiesCookies that remain stored on your device after closing the browser for a certain period of time.

Consent-free and consent-requiring cookies – Depending on their function and purpose, the use of certain cookies may require the consent of the user. In this respect, cookies can be differentiated according to whether their consent requires the consent of the user:

Consent-free cookiesCookies whose sole purpose is to carry out the transmission of a message via an electronic communications network.
Cookies that are strictly necessary for the provision of a service that was explicitly requested by the subscriber or user to be able to provide this service ("essential cookies")
Consent-requiring cookiesCookies for all purposes other than those mentioned above.
II. Management of the cookies used on this website

Absolutely necessary cookies cannot be deactivated via the cookie management function of this website. You can always deactivate these cookies in your browser at any time.

Management of cookies via browser settings

You can also manage the use of cookies in the settings of your browser. Different browsers offer different ways to configure the cookie settings in the browser.
However, some features of the website may not work properly or at all if you disable cookies in your browser.

III. Cookies used on this website

For more information on cookies used, please refer to the Cookie Policy.

D. Information about your rights

As the data subject, you have the following rights in relation to the processing of your personal data:

I. Right to information

The right to information about your personal data processed by us and certain other information (such as those given in this privacy policy).

II. Right to rectification

If your personal information is incorrect or incomplete, you have a right to rectification.

III. Right to deletion

On the basis of the so-called “right to be forgotten”, you can request the deletion of your personal data, unless there is a retention obligation. The right to cancellation is not an unqualified right. We may, for example, continue to process your personal information if such processing is necessary to comply with our statutory obligations or to assert, exercise or defend legal claims.

IV. Right to restriction of processing

This right includes limitation of use or manner of use. This right is limited to specific cases and exists in particular if: (a) the data is incorrect; (b) the processing is un-lawful and you reject the deletion; (c) we no longer need the data, but you need the information to assert, exercise or defend your rights. If processing is restricted, we may continue to store but not use the data. We keep a list of those persons who have exercised the right to limit processing in order to ensure this restriction.

V. Right to data portability

This right implies that, if technically possible, we transmit your personal data in a structured, common and machine-readable format for your own purposes;

VI. Right to objection

You may object to the processing of your personal data if it is processed on the basis of legitimate interests.

You have the right to object at any time, on grounds relating to your particular situation, object to the processing of personal data concerning you which is carried out on the basis of legitimate interest; this also applies to profiling based on these provisions.

VII. Right to revoke consent

If the processing is based on a consent, you have the right to withdraw your consent at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation. We will inform you of this before submitting your consent.

VIII. Right to complain to the supervisory authority

As a data subject, you have the right to lodge a complaint with the supervisory authority under the conditions of Article 77 of the EU General Data Protection Regulation and the Data Protection Act 2018, the UK’s implementation of the EU General Data Protection Regulation.

The UK’s supervisory authority for the UK GDPR can be found at: https://ico.org.uk/

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
UK
Helpline number: 0303 123 1113

E. Effective date of and changes to this Privacy Policy

This Privacy Policy is effective 1st June 2022.

We may, from time to time, revise or update this Privacy Policy due to technical advances, changed legal or regulatory requirements, or other reasons. When we make changes to this Privacy Policy, we will post the updated Privacy Policy here and update the effective date so that you can see when the Privacy Policy was last revised.